Shipping Policy 

  • Standard US Shipping on Apparel, Prints, and certain Stickers.

  • Certain stickers ship via First-Class Mail with no tracking. This will be noted in the description of the sticker if this is the case.

  • Please allow 7-14 business days for delivery for all items that are not custom ordered art.

  • Priority USPS US Shipping for Custom Ordered Original Physical Art:

Allow for 14 days from ordering for order completion and a confirmation email noting your order is completed. If you need your order sooner, contact me prior to ordering. Upon completion, you will receive 3-5 photos for approval. I allow for (1) change to the piece with no more than 15% reworking. If there is no response within 3 days, I will ship your order via USPS Priority Mail and provide a tracking number.

If a package is lost in the mail it is the customer's responsibility to contact their post office. If a package is lost or stolen, you must file a report with your local post office before contacting me and send proof of the report. You may omit personal details if you please but must keep your name visible on the report. Replacement of stolen or lost packages is judged on a case-to-case basis. I am not responsible for lost, stolen, or delayed orders.

If the customer provides an incorrect shipping address and the order has already shipped, JOM Artwork is not liable to replace the item. It is the customer’s responsibility to provide a correct shipping and billing address.

By placing an order you agree to these terms in full. 

Return Policy

  • No refunds or cancelations. No exceptions.

  • Exchanges and refunds will not be granted unless the product received is faulty.

  • By placing an order you agree to these terms in full.

Face Painting Disclaimer and Information

Release of Liability Notice for Face Painting Services

By participating in my face painting services, clients and their guardians (for minors) provide informed consent. I assume that clients are aware of the process, materials used, and potential risks associated with face painting.

Artistic Services: I strive for excellence in every stroke, but please understand that face painting is an artistic expression. Each design is unique, and results may vary.

  • During an event, all children must be accompanied by an adult at all times.

  • I cannot paint anyone who has a spreadable illness or open wounds.

  • I will not paint children who do not want to be painted.

  • I use professional grade, approved, water-based products intended to be used on the face and skin. Some individuals may have skin sensitivities or allergies. It is the client’s responsibility to inform me of any known allergies or skin conditions. I recommend a patch test before queuing and wait 10 minutes to ensure there is no reaction, if there are concerns.

  • I will not take any photos without permission. If you give your verbal permission for photos, you acknowledge that photos will be used in a respectful manner via social media and for marketing purposes.

  • I adhere to sanitization and hygiene guidelines. All of my products can be removed using warm water and a mild soap. Some colors may lightly stain and take a day or two to completely remove. I do not guarantee longevity beyond the event.

  • Release of Liability: By engaging our services, clients release Justine Oh Me Artwork and its artists from any liability related to skin reactions, allergies, or dissatisfaction with the final result. We are not liable for any unforeseen circumstances during or after the event.

  • I do carry insurance suitable for face painting events.

  • This notice will be posted at all events booked.